What do you need help with?

Profile & Account

• Creating an account
• Making your profile
• Notification settings
• Updating email
• Response rate & response time
• Resetting your password
• Deleting your account

Renting

• Renting FAQ
• Responsibilities as a renter
• Why rent a ride?
• Searching, finding, & requesting rides
• Changing or extending rentals
• Confirming & paying for a rental
• Pay-as-you-go rentals
• Damage, theft, & loss coverage

Listing

• Individual Lister FAQ
• Listing tips
• Why list my ride for rent?
• Listing & editing your ride
• Editing time & price of a rental
• Ride delivery
• Messaging & accepting a request
• Getting paid
• View all articles in “Listing”

Spinlister Pro: Bike shops

• Spinlister Pro 101
• Q&A for bike shops listing with Spinlister
• Getting started
• Video tutorials to get you started

Trust & Safety

• The Spinlister guarantee
• Cancellation policy
• Verifying your account
• Reporting issues
• Damage, theft, & loss policy
• Pickup, drop-off & privacy

Foreign Language FAQs

• Perguntas frequentes